RETAIL STORE PURCHASES:
All Hunters Race timepieces come with a 12 month warranty against defects in material and workmanship. This warranty covers all parts except the bands and the battery. We will not be responsible for any consequential damages arising from the ownership or use of our timepieces.
If you have purchased directly from our site, you are covered by the above 12 month warranty, but also if you for any reason you are not satisfied with your purchase, you can return the product within (10) days after delivery and we will refund you your money.
When returning a product during the (10) day return period, you will need to list the quantity of the product being returned on the packing slip, as indicated. Next, take the return address label from the top right corner of the packing slip and attach it to the box that you are using to return the product. Then, take the completed packing slip along with the product you are returning and place it in the box. All product packaging and materials, including, without limitation, watch instructions, warranty card, and batteries must be returned with the product. You are responsible for paying postage costs for the return shipment to us, unless we determine, in our sole discretion, that the return is due to our error.
If we determine, in our sole discretion, that the return is due to our error (e.g. we conclude that we shipped the wrong product to you), we will issue you a prepaid shipping label (which must be obtained prior to returning the product by calling our customer service hotline on +64211784056 during regular business hours). You are also responsible for all damage that occurs while the product that you are returning is in transit (other than products being returned using a prepaid shipping label, as described above); therefore, we recommend that you insure these return shipments.
Returns to be sent to: Unit B1, 13 Lovell Court, Albany, Auckland, New Zealand, 0632